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Question

arris surfboard no internet but ISP says all good on their end

  • March 16, 2026
  • 2 replies
  • 21 views

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Storm last night and now I can't connect to the internet.  XFINITY says everything is good on their end, how can I troublshoot my modem?  The app is absolutely no help at all....

2 replies

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Could you please confirm your product’s model number?


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  • Author
  • The Many
  • March 26, 2026

Router piece of modem was fried, has to buy a new one, thanks anyway.