ax3000

When you see the modem logs in elsewhere, what do you mean? That it is connecting to a different network? Or, that you can connect to other networks outside the home, but not the ax3000 in the home? Is the computer Mac or Windows or ??? If it is Windows, when you go to ‘Network and Internet” > ‘WiFi’, do you see your network displayed? Do you have SSID broadcast turned on or off? Trying to understand where in the process the failure is occuring.