Skip to main content
Solved

brightspeed capability


Forum|alt.badge.img

Trying to activate my modem to work with Brightspeed internet. Need help. 

Best answer by SURFboard Moderator

Arris Surfboard cable modems or Wi-Fi cable modems are not compatible with Brightspeed fiber or DSL Internet service.  

 

View original
Did this topic help you find an answer to your question?

3 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • 2236 replies
  • October 8, 2023

The ISP needs to activate modems to their service and ensure compatibility. Have you contacted them?


Forum|alt.badge.img+42

To activate the modem, make sure to provide the HFC MAC ID to the Internet Service Provider(ISP) and activate the same. 

Also, few ISPs have self-activation options to activate the same.

 


Forum|alt.badge.img+42

Arris Surfboard cable modems or Wi-Fi cable modems are not compatible with Brightspeed fiber or DSL Internet service.  

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings