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Trying to activate my modem to work with Brightspeed internet. Need help. 

The ISP needs to activate modems to their service and ensure compatibility. Have you contacted them?


To activate the modem, make sure to provide the HFC MAC ID to the Internet Service Provider(ISP) and activate the same. 

Also, few ISPs have self-activation options to activate the same.

 


Arris Surfboard cable modems or Wi-Fi cable modems are not compatible with Brightspeed fiber or DSL Internet service.  

 


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