My modem was reset to factory default settings after losing connection. It’s now back up and running, but I can’t change my wifi name/password. Of course, Safari was the only browser that let me access the router, and I was able to log in, but I keep getting this screen when I log in. The only links that work are for the Arris website (which redirects to CommScope). I have a SBG6700AC which otherwise works fine. Is there another way to access the wireless gateway?
Best answer by SURFboard ModeratorView original