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change password for DG240 router

  • 27 October 2023
  • 2 replies
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hello….I have never changed my password for my 3.5 yr old DG2470 router and i can’t access the change password via the IP address info many people talk about online. I have tried all 6 username and password suggestions listed….advice...trying to secure the router more as it seems to have more traffic than I actually am using it for and neighbors live 100ft away...= an AirBnB trailer is right next to my shop

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Best answer by SURFboard Moderator 29 October 2023, 14:12

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Userlevel 5
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. So please do contact your Internet service provider to check on this.

 

Userlevel 6
Badge +40

You could always factory reset it and start back over.