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Changing SSID and Password when logging into router

  • September 12, 2024
  • 1 reply
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Q
The Many

I don't have warranty on my modem. The model number that I have is SBG6700-AC. I've had it for a few years. In the past, I've always used this IP address http://192.168.0.1 and was able to login into the router using admin and password to go in and change the SSID along with the password. For some reason whenever I attempt to log in with that IP address on my laptop or smartphone, I get the message: 

This site can’t be reached192.168.0.1 took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_O

I really want to change the SSID along with the password. Is there another way I can change the SSID and password?

Best answer by SURFboard Moderator

In this case you can try accessing modem GUI after disconnecting coax cable from the modem. Clear the browsing history and cookies and catches on the browser then try accessing GUI on the devices connected to modem Wi-Fi network, you can try on any connected devices or using different browser.

http://arris.force.com/consumers/articles/General_FAQs/SBG6700-AC-Web-Manager-Access
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1 reply

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Wi-Fi Warriors
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In this case you can try accessing modem GUI after disconnecting coax cable from the modem. Clear the browsing history and cookies and catches on the browser then try accessing GUI on the devices connected to modem Wi-Fi network, you can try on any connected devices or using different browser.

http://arris.force.com/consumers/articles/General_FAQs/SBG6700-AC-Web-Manager-Access
SURFboard Community Moderator Team

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