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Question

Filezilla cannot connect to a server unless I use my phone's hotspot

  • December 15, 2025
  • 0 replies
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Howdy,

      I use FileZilla for work and I work remotely. My company and internet provider cannot help me. Any ideas what could be blocking access? I’m using the Surfboard SBG8300.

     All FileZilla says is Connecting to < SERVER NAME >, then < Connection timed out after 20 seconds of inactivity > followed by < Could not connect to server >

     However, if I change my wifi to my iPhone Personal Hotspot, it connects very fast so I know my credentials are correct.

      I hope you can help, I’ve been struggling with this (off and on) for over a year.

Later