I'm not sure how to ask this question - hopefully someone will understand. One time I was speaking to tech support and I think they had me type my IP address into my web browser search bar and it took me to an Arris page where I could make changes for my modem/router. Now I can't do that or I can't remember how they had me do it. How do I access that page (account page?) again?
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How to access the GUI web portal
- The Many
Best answer by SURFboard Moderator
Could you help us with the model number to assist you on this?
Generally, for a cable modem, you can login through 192.168.100.1 and for Wi-Fi cable modem or gateway, you can login through 192.168.0.1
- The Many
- 1 reply
That’s the default “local” address of your modem/router. This will work even if you’re not connected to the internet, from any device on that local network (plugged in or on WiFi).
Hope this makes sense.
- Wi-Fi Warriors
- 3594 replies
- Answer
Could you help us with the model number to assist you on this?
Generally, for a cable modem, you can login through 192.168.100.1 and for Wi-Fi cable modem or gateway, you can login through 192.168.0.1
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