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How to get shell access into a 3800HGV-B Router

  • 21 September 2022
  • 1 reply
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Folks,

 

I was wondering, is there any way to get shell access into a 3801HGV-B router?

 

We have a 3801HGV-B in our household and it has started to malfunction a little, with devices disconnecting from the network at random times. I was thinking perhaps I could access a shell inside of it so that I can troubleshoot it myself. Does anyone know how to accomplish this? See the attached image for more information about the system.

Router System Information

 

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Best answer by SURFboard Moderator 30 September 2022, 19:36

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Userlevel 5
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Hello watcher00090

 

I was not sure about this model number and after doing some research, I found out that the manufacturer for this device is 2wire. I strongly recommend to get in contact with them to check if this is possible and if this was leased by AT&T, it’s also a good idea to check it out with them. 

 

Hope this information helps.