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How to OPEN UDP Ports 500, 123 , 4500 on Arris Surfboard

  • August 16, 2023
  • 3 replies
  • 701 views

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Trying to link a cellspot to my Arris Surfboard and it will not link up through ethernet connection, says it has to have UDP ports 123, 500 and 4500 “opened” for them to communicate ….

 

Logged into Surfboard , I cannot find anything referencing these ports ….

 

Any help would be greatly appreciated … Thank you  

Best answer by SURFboard Moderator

 Please follow the steps mentioned on the below article to setup port forwarding

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-Port-Forwarding-Setup

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3 replies

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In order to help on troubleshooting for Port forwarding could you help us with the products model number? 


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  • Author
  • The Many
  • August 21, 2023

Model SVG 2482 AC 


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 Please follow the steps mentioned on the below article to setup port forwarding

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-Port-Forwarding-Setup