Installed by Comporium over 1year ago in July’22. I’m hoping Comporium is pushing updates but cannot figure out how to verify.
Current software:
Software Image Name:AR01.04.070.09_021522_7246.NCS.10.X1
Firmware Version:01.04.070.09.NCS
RDK-B-LLC:rdkb-20200207
Wi-Fi Driver:4.7.23.62.0.0
Is there any way to independently verify it is being updated?
thx
Best answer by SURFboard Moderator
View originalThe DG3450A is an ARRIS product manufactured specifically for service provider usage. It is not available for retail purchase from ARRIS or any ARRIS authorized retailer. As such, these units do not include ARRIS Technical or Warranty Support.
Your internet service provider would need to assist you with any information or configurations for your device (if such a service is available with your ISP). This is because their firmware programming may alter the available functions and features of the unit. We do not have any of this information on hand to provide to you. We are sorry for any inconveniences that this may cause.
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