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Question

I can not register


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The model number and serial number do not match. I cant get anything done!

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4 replies

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  • Author
  • The Many
  • 2 replies
  • June 30, 2025
Jspfautz wrote:

The model number and serial number do not match. I cant get anything done!

 


  • The Many
  • 2 replies
  • July 1, 2025

Exactly the same problem for my new Sb8200. Does anyone know of a way of actually contacting Arris? The phones don’t work.


  • The Many
  • 2 replies
  • July 1, 2025

Solution: call tech support. Wait. The person will register it for you. That’s what I did. And I was able to verify the warranty afterwards.


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Jspfautz wrote:
Jspfautz wrote:

The model number and serial number do not match. I cant get anything done!

 

Could you pleas help us with your product’s model number?


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