My husband reset the router to factory settings which is a TP link one and now our modem won’t work and our internet won’t connect. We have no WiFi connection through our internet service and Cox said we need the information from this modem provider
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- Wi-Fi Warriors
Most routers require configuration to establish an internet connection. Since you performed a factory reset, the router likely reverted to its default settings. We recommend checking with your router’s manufacturer for the correct configuration steps.
Also, could you please provide the model number of your modem so we can assist you further?
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