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Earlier today lost power then I lost my Internet connection. After unplugging and plugging it in and spectrum sending a signal. I’m still unable to get Internet. I called spectrum and since my router was showing online, they recommended I call my router manufacturer, which is you. Can you help me with this? 

Sure, could you please help us with your modem model number to assist you further.  

what is the LED light status on the modem front panel?