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Question

no Internet connection

  • April 21, 2024
  • 1 reply
  • 47 views

Forum|alt.badge.img

Earlier today lost power then I lost my Internet connection. After unplugging and plugging it in and spectrum sending a signal. I’m still unable to get Internet. I called spectrum and since my router was showing online, they recommended I call my router manufacturer, which is you. Can you help me with this? 

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1 reply

Forum|alt.badge.img+42

Sure, could you please help us with your modem model number to assist you further.  

what is the LED light status on the modem front panel?


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