Question

no Internet connection

  • 21 April 2024
  • 1 reply
  • 35 views

Badge

Earlier today lost power then I lost my Internet connection. After unplugging and plugging it in and spectrum sending a signal. I’m still unable to get Internet. I called spectrum and since my router was showing online, they recommended I call my router manufacturer, which is you. Can you help me with this? 


1 reply

Userlevel 5
Badge +41

Sure, could you please help us with your modem model number to assist you further.  

what is the LED light status on the modem front panel?

Reply