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Just got a arris wi-go and voice modem. My device is telling me, it’s connected to the modem but no internet. My phone works. Comcast tells me I have a strong internet signal. I have already pushed the reset button and also disconnected the cable wire, waiting for a few minutes and then reconnected the cable wire to the modem. Still no internet 

Could you provide the specific model please?

and what you have connected to it? 

If its a modem only device, you need a router. 

So what modem and router do you have? 

Or what combo device is it

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