Required Support for SBG6700AC

Question

I recently got one of these modems through some Facebook group from someone that didn't need it anymore. I'm trying to set it up and do a factory reset in order to get it to work with my internet provider, but this is frustrating to say the least.

If there is a number I can call for direct assistance, I'd prefer that.

If not, my problem is I can't get to any of the online web addresses the ANA tells me to go to because my phone doesn't have older browsers. Seeing as that's step two in a factory reset, I'm really at a loss.

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You don’t have to have older browsers.

I’ve used the one on my android phone before.

You could also borrow a laptop for setup

Hello Daily Paul,

As you are not able to access the internet on the modem , do contact below link for further assistance .

arris.com/consumersupport .

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SURFboard Moderator · Accepted Answer

Hello Daily Paul,As you are not able to access the internet on the modem , do contact below link for further assistance .arris.com/consumersupport .

plemans · Answer

You don’t have to have older browsers.I’ve used the one on my android phone before.You could also borrow a laptop for setup

Reply

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