Woke up this morning with no internet. We lost power briefly in the middle of the night. I went down to check and the router had no power. I unplugged it and waited about 5 minutes and plugged it back in and it still did not work. The ethernet port in the back still has the great green light on however, but i nothing else seems to be turning on.
Best answer by SURFboard Moderator
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Storms are great at wreaking electronics.
Can you test the power supply?
Or do you haver a matching one from a different device you could try?
Hi Jcardoza,
After the power is gone, the led lights are completely off the ethernet port had got a solid green light, so let's try with a different power outlet /different power cord.
Try doing a Reset on the modem. Could you also help with the product's model number? so it will be easy to assist more.
Hope this helps.
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