Woke up this morning with no internet. We lost power briefly in the middle of the night. I went down to check and the router had no power. I unplugged it and waited about 5 minutes and plugged it back in and it still did not work. The ethernet port in the back still has the great green light on however, but i nothing else seems to be turning on.
Solved
Router not getting power
- The Many
Best answer by SURFboard Moderator
Hi Jcardoza,
After the power is gone, the led lights are completely off the ethernet port had got a solid green light, so let's try with a different power outlet /different power cord.
Try doing a Reset on the modem. Could you also help with the product's model number? so it will be easy to assist more.
Hope this helps.
This topic has been closed for comments
+41- Juggernaut
- 2266 replies
Storms are great at wreaking electronics.
Can you test the power supply?
Or do you haver a matching one from a different device you could try?
- Wi-Fi Warriors
- 3642 replies
- Answer
Hi Jcardoza,
After the power is gone, the led lights are completely off the ethernet port had got a solid green light, so let's try with a different power outlet /different power cord.
Try doing a Reset on the modem. Could you also help with the product's model number? so it will be easy to assist more.
Hope this helps.
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