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SBG6700-AC modem - how to enable WPS to set up new printer?

  • August 4, 2025
  • 1 reply
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When trying to print from a new Brother L2420DW printer using the Surfboard SBG6700-AC modem, I get an error reading on my printer that says it “cannot detect a wireless router/access point that has WPS enabled.”  How do I enable WPS on my modem? Is it possible it is too old to have that capability?

Best answer by SURFboard Moderator

Most printers connect using the 2.4 GHz network. 

Please refer to the link below for instructions on how to enable/disable WPS within the gateway. 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SBG6700-AC-v8-6-x-WPS-PBC-Setup

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1 reply

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Most printers connect using the 2.4 GHz network. 

Please refer to the link below for instructions on how to enable/disable WPS within the gateway. 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SBG6700-AC-v8-6-x-WPS-PBC-Setup