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Question

sbg6782-ac docsys 3.0 certificate expiration date


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Xfinity rep said that my service will be cut off on 4/1/25 because my certificate will expire.  True or not true?

plemans
Juggernaut
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  • Juggernaut
  • March 27, 2025

Thats the first I’ve ever heard of cutting off support for docsis 3.0 devices. And they’re still selling them. It is a very base level docsis 3.0 device with a minimum modem. It might not support your speed tier anymore. 

Eitherway, it is recommended to upgrade as thats a pretty old/slow device. I’d take a look at xfinity’s approved devices list and pick something that hits your speed tiers (or above for future upgrades)

here’s their list. 

https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf

 


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  • The Many
  • March 28, 2025

Thanks for your help.  The cutoff story came from an Xfinity rep who likely just wanted to tack a rental onto my contract.  I ordered a 3.1 from eBay as the old one is a bit flaky anyhow.


plemans
Juggernaut
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  • Juggernaut
  • March 29, 2025

Which one did you go with? I've used the G54, netgear CM2500/CM3000. 

I haven’t used the coda’s but heard solid things about them


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