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Question

speed test stopped working


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When I used to do a Speedtest that used to record the speeds. It worked all of March all of a sudden it stopped working. What is the issue? What should I do?

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3 replies

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Could you please us with few details that on what application or which site  you are doing the speed test and is that getting recorded on the same place or you do that manually? also to work on this case further please help us with the modem model number.


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  • Author
  • The Certified
  • 11 replies
  • May 10, 2024

SBG 10 modem combo trying to use the  Surfboard app. I can test it through Weather speed through Speedtest and I do have a history in the surfboard app on my devices show it shows it’s Running. Does this help?


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  • Author
  • The Certified
  • 11 replies
  • May 10, 2024

Cleared my network settings now it’s working thank you though. Got it figured out.


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