Hi,
Any trick I am missing trying to restore setting in TG3452 modem/router?
I have backup made, but on my new router I go into restore, click on ok, it just blinks and lands me on the same page. All settings aren’t changing. I wait for few minutes, reboot - nothing happens. Restore doesn’t take….
Alex
Best answer by SURFboard Moderator
View originalHello sjbird
I apologize but the TG3452 has been discontinued and we no longer offer support for it. But just to help you better, can you please provide us few more details about your case
Do you have any back ups on your new modem?
May i know when did you installed your modem?
I had modem replaced by my internet provider (Cogeco in Canada) couple days ago.
I made backup on the old modem (same model), but when I try to restore setting on the new modem from backup file, after I pick the file and click restore, screen just refreshes and nothing happens. The modem is not rebooting itself, all settings stay default settings, when I reboot manually after several minutes - nothing changes, all stays default. Backup is not restored...
Hello sjbird,
This is to inform there is no option to transfer the backup of an old modem to a new modem if they belong to the same model.
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