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Used Modem - No Documentation


I was told I could get all the information I needed through the GUI.  What is that and how do I do it?

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Best answer by Zarefnir 25 May 2022, 17:50

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GUI is another way of calling the Web Manager or Web Interface of your device. To be able to get to the Web Manager, you need a connection from a computer directly to the Modem using an Ethernet cable. Once you have that connection, you open up a Web Browser on your computer (Chrome, Microsoft Edge, Safari, etc), and go to 192.168.100.1. There you will be able to get the information you are looking for. 

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If you are looking for user guides or quick start guides for your product, you can obtain those by visiting ARRIS’s self help website at arris.com/consumersupport.