The Arris web site won’t recognize my serial Number.
Answer
Web site won't recognize my serial #
- The Many
Best answer by SURFboard Moderator
We apologize for the inconvenience and will pass your feedback along to the appropriate team. Rest assured, if your device has been registered by the support team, they will be able to identify your purchase date and warranty status whenever you reach out to them.
This topic has been closed for replies.
+41- Juggernaut
Seems like i’ve been seeing that more lately with incorrect serial numbers.
Are you having an issue with it?
- The Many
Hi and thanks for getting back to me.
The model number of my modem is SB8200-V3. Website will not recognize its serial number.
- Wi-Fi Warriors
For further assistance, we have reached you through private message.
- The Many
No replies have been helpful. I’ve contacted customer service several times by phone and have been told not to worry about because my modem has been registered with them and is covered.
But that's not the issue. I can not register on your website as an owner because it will not recognize my serial number.
- Wi-Fi Warriors
- Answer
We apologize for the inconvenience and will pass your feedback along to the appropriate team. Rest assured, if your device has been registered by the support team, they will be able to identify your purchase date and warranty status whenever you reach out to them.
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