See title. As far as I know there’s no way to contact support other than open a thread so here I am again.
Solved
Received a refund for a product I didn't return
- The Certified
- 3 replies
Best answer by SURFboard Moderator
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- Wi-Fi Warriors
- 4266 replies
Could you please elaborate on you issue so that we can assist you further?
- The Certified
- 3 replies
Sure, I requested a refund for a product a few months ago but never returned it. I just received the money the other day without ever returning it.
- Wi-Fi Warriors
- 4266 replies
Could you please provide us with the model number of the product for which you requested a refund? Also, did you get in touch with our tech support regarding the refund request?
- The Certified
- 3 replies
I have no idea how to contact support. The support page (https://arris.my.salesforce-sites.com/consumers/ConsumerProductSupport) provides no live chat or phone number despite having tabs for them. The model was an S33.
- Wi-Fi Warriors
- 4266 replies
- Answer
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