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orange light wont pick my modem up

  • November 27, 2023
  • 2 replies
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Hi I have a Arris G34 the light is orange and it's like they aren't any internet coming into my house. None of my devices will pick the modem up. I have tried unplugging and a 30-30-30 rest nothing works. I bought this back in May of 2023 what is wrong with my modem? Plz help!

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • 2231 replies
  • November 27, 2023

If its not booting, you’d have to go through arris for support RMA

https://www.surfboard.com/support/resources/

 


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