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Unknown device how do i block it on SBG8300

  • September 29, 2024
  • 1 reply
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The Many
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I have an unknown device showing on my surfboard app.   I've been throughout my home and can't find any other devices I haven't named in my surfboard. 

 

I want to remove or block access to this device but I don't know how to do either of those things on my android phone app.  Can you please tell me how I'd go about blocking or deleting this device from my system?

 

I have my 2 printers

My NEST  Thermostat

Son's Play Station

Firestick

VIZIO TV and all other things that were connected to network on it

ROKU TV

3 EVO FORCE1 boxes for televisions

My phone

Son's phone

Son's laptop

My laptop

 

Been through the house, no idea what this last thing could be.   Unplugged Alexa,  but apparently that is Bluetooth. 

 

Best answer by Netopia

You can deny devices to your Wi-Fi networks but it has to be configured in the GUI.  You’ll need to get to the GUI through your app.  Here the links that will help you.

SURFboard Central: Web Manager Access

SBG8300: Restrict Wi-Fi Clients

 

 

 

 

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  • NetopiaRockstar!
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  • October 1, 2024

You can deny devices to your Wi-Fi networks but it has to be configured in the GUI.  You’ll need to get to the GUI through your app.  Here the links that will help you.

SURFboard Central: Web Manager Access

SBG8300: Restrict Wi-Fi Clients

 

 

 

 

Current Setup: Sonic Fiber > G54
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