Hi, I have the G36 router and I can’t get my printer (Canon MG3620) to connect. I’ve tried all the troubleshooting in my printer manual to no avail. Please help!
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canon mg3620 connection failed on G36
- The Many
- 1 reply
Best answer by Netopia
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+41- Juggernaut
- 2287 replies
Did you contact canon?
What error are you getting when you try?
Is the G36 set to wpa2/wpa3 mode?
- The Many
- 1 reply
Yes, they were utterly useless- basically just reciting the manual to me, which I could obviously read on my own.
the only thing I could think of is that it’s something with 5ghz vs 2.4ghz , but I’m trying to connect on the 2.4ghz WiFi- so I’m not even sure about that.
Yes, it’s on wpa2/wpa3 mixed personal (aes)
sorry edit to add: the only “error” I get is that it says it cannot set it up
+41- Juggernaut
- 2287 replies
does it connect to a guest network if its setup with wpa2?
one other thing to check, some of those devices struggle with spaces/special characters in the ssid/password. Are there any of theres in yours? (could also use that to try with the guest network)
- Rockstar!
- 274 replies
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