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How do i initiate a warranty Claim for S33 V.1

  • 9 November 2023
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My S33 is rebooting constantly, overheating to the point where I had to put a fan underneath it and it's no longer helping.  How and where do I get the warranty process stated.  My Modem is under warranty till 2025.  

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Best answer by SURFboard Moderator 10 November 2023, 04:20

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In this case please disconnect the modem  for safety reason and reach out to Arris.com/consumersupport to proceed further on your case.

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