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s33 is blinking Green /No Internet

  • 27 May 2023
  • 2 replies
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The light is blinking green, but it’s not working

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Best answer by SURFboard Moderator 20 June 2023, 17:58

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Userlevel 6
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when its blinking its searching for an upstream/downstream signal. did you activate it through your isp? 

did you check the coax or contact the isp?

Userlevel 5
Badge +41

 

Hello lvernon,

 

If S33 is blinking green make sure that cable signal levels are on acceptable range . 

Follow the link below to check on the same :

http://arris.force.com/consumers/articles/General_FAQs/S33-Cable-Signal-Levels

Do share the values of Downstream and Upstream Channels 

i.e  the lowest and highest value of power levels /snr / number of channels in Downstream and power levels /number of channels  in Upstream 

Note: Check if co-axial cable is connected tightly and activated the modem with your Internet Service Provider (ISP)

 

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