I have the S33 and Archer Gx90 router, when I type the default IP. 192.168.100.1. It times out so I cannot log into the modem to check status... If I unhook the router its works fine..... I just dont want the annoying process. Thanks
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
I had the same issue with the S33 web page timing out with a TP-Link Archer router. Since I could get there with my old router I didn’t think that it was an Arris issue. Working with TP-Link support they found that the S33 uses 192.168.0.1 for arp requests which the router wasn’t responding to. The fix was to turn off the “Amazon Wi-Fi Simple Setup” which allowed me to then get the S33 web page. A strange test but if you can successfully ping 192.168.0.1 then you probably have a similar issue.
Open a ticket with TP-Link as they were very helpful. Arris has a firmware bug that doesn’t look like will be fixed.
Thanks for replying. I figured it out. Quite simple. I just changed the IP's back to original default. All works great now. I can log into the S33 with everything hooked u
p and logged in...