I have purchased a arris surfboard S33. When I set it up the green light keeps flashing and my computer won’t work?
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The modem is trying to lock downstream or upstream channel. Check the coaxial cable connections and the splitter.
A couple things.
- Netopia is correct in that if the upstreaming/downstream lights are flashing its trying to lock them in.
- did you get it provisioned by your ISP?
- The S33 is a modem only device. Do you have a router connected to it?
- Because its a modem only device and most ISP’s only support 1 devices connected, make sure you don’t have a 2nd device connected to the other port on it. Its got 2 but most ISP’s only provide 1 public ip address (so only 1 device)
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