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Arris Surfboard S34 Overheating

  • August 12, 2025
  • 2 replies
  • 207 views

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What can I do to stop my modem from overheating? There’s no dust in it and it’s in an open area. I’ve never had this happen to me before.

Best answer by SURFboard Moderator

If the device is too hot and uncomfortable to touch, we recommend reaching out to us through our support channel at www.arris.com/consumersupport.

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2 replies

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If the device is too hot and uncomfortable to touch, we recommend reaching out to us through our support channel at www.arris.com/consumersupport.


plemans
Juggernaut
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  • Juggernaut
  • August 13, 2025

can you log into it? 

The only time i’ve seen it get really hot is if its a bad unit or if the incoming power is way to high