My Arris 33 is disconnected a few days ago. I’ve tried a hard reboot. It won’t come back on. There’s nothing wrong with our service provider. We’ve already checked there help
Answer
bad modem
- The Many
Best answer by SURFboard Moderator
Could you please provide the model number of your product? If you're referring to the S33, we recommend trying the following steps:
- Plug the modem into a different power outlet.
- If possible, try using a different power adapter.
Additionally, we suggest performing a factory reset on the device.
If the issue persists, please reach out to us through our support platform by visiting www.arris.com/consumersupport.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
Could you please provide the model number of your product? If you're referring to the S33, we recommend trying the following steps:
- Plug the modem into a different power outlet.
- If possible, try using a different power adapter.
Additionally, we suggest performing a factory reset on the device.
If the issue persists, please reach out to us through our support platform by visiting www.arris.com/consumersupport.
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