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constant rebooting on S33

  • February 23, 2025
  • 4 replies
  • 86 views
D
The Many
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S33v2 on Astound

Reboots at least 5 times a day since 1/1/25

ISP tech came out and replaced with their modem. 

Everything works great now 

Will never buy Arris again. 

Mobile app is a joke

Best answer by SURFboard Moderator

I understand that your ARRIS S33 modem is rebooting unexpectedly. I apologize for the inconvenience. Since you are using your ISP’s modem, I recommend visiting www.arris.com/consumersupport for further assistance.

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4 replies

S
Wi-Fi Warriors
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I understand that your ARRIS S33 modem is rebooting unexpectedly. I apologize for the inconvenience. Since you are using your ISP’s modem, I recommend visiting www.arris.com/consumersupport for further assistance.

SURFboard Community Moderator Team
D
The Many
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  • daraghThe Many
  • Author
  • The Many
  • 3 replies
  • February 28, 2025

Your response is unhelpful.

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2274 replies
  • March 1, 2025

Basically the moderator is saying to call support because it might need to be replaced. It can’t be replaced through the forum. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
D
The Many
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  • daraghThe Many
  • Author
  • The Many
  • 3 replies
  • March 2, 2025

thank you. let’s hope.

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