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How do i initiate a warranty Claim for S33 V.1

  • November 9, 2023
  • 3 replies
  • 684 views

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My S33 is rebooting constantly, overheating to the point where I had to put a fan underneath it and it's no longer helping.  How and where do I get the warranty process stated.  My Modem is under warranty till 2025.  

Best answer by SURFboard Moderator

In this case please disconnect the modem  for safety reason and reach out to Arris.com/consumersupport to proceed further on your case.

This topic has been closed for replies.

3 replies

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In this case please disconnect the modem  for safety reason and reach out to Arris.com/consumersupport to proceed further on your case.


In this case please disconnect the modem  for safety reason and reach out to Arris.com/consumersupport to proceed further on your case.

That page does not allow any warranty claims


plemans
Juggernaut
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  • Juggernaut
  • December 2, 2024