I returned a new ARRIS S34 modem on 1/30/2026 but have still yet to receive a refund. How do I talk to someone about this issue? Fedex RMA return was used and delivery is confirmed to ARRIS.
- Wi-Fi Warriors
Could you please confirm whether the S34 was purchased through shop.surfboard.com?
- Wi-Fi Warriors
For further assistance, we have reached out to you via private message.
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