I have a brand new s33 that constantly disconnects every few minutes briefly. I have cox communications for an isp. I contacted their tech support and they checked by sending a signal and restarting the modem. They said everything looks fine on their end and that it must be the modem. I’ve tried multiple routers with the same problem. It started 2 days ago out of nowhere. Does anyone know what could be the problem
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Please follow the below link to check on Cable Signal Levels
http://arris.force.com/consumers/articles/General_FAQs/S33-Cable-Signal-Levels
Please share screen shot of Cable Signal Levels to check from our side .
Do let us know if this information helps.
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