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Question

Is it possible to get an out of warranty S33 repaired?

  • February 27, 2026
  • 1 reply
  • 4 views

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Comcast went out, blinked on and off a few times and then my modem died. 2 years 3 months, just out of warranty. My guess is a spike came down the cable line.

I have another one on order due today. Is it possible to get the old one repaired so I can keep it as a spare, since I have been down and running my phone hotspot for 5 days now? 

1 reply

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We apologize, but we do not offer that type of service. If you are referring to the modem not powering on, we recommend trying a different power outlet and using an alternate power cord to rule out a power-related issue.