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Question

ISP shows signal to S33 but no connection

J
The Many
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Breezeline shows signal to my S33 but have no connectivity through eero router or through direct hardwire to the modem!

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2367 replies
  • March 18, 2025

How do you know its getting signal? 

Were they able to activate it? 

Something with the S33 is that even though it has more than 1 ethernet port, only 1 device can be connected. Try powering off the modem and the router. Wait 10 minutes. 

then power on the router and give it a couple minutes to fully boot. then connect the eero to the S33 (only 1 port) and power it on. give it a couple minutes to fully boot and run a connection test/internet setup on the eero. 

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
J
The Many
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  • JmillsThe Many
  • Author
  • The Many
  • 1 reply
  • March 19, 2025

Thank you so much for responding. Turns out that the modem merely needed to be reset. All is working now!! Thanks again.

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