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Just Provisioned S33v2 Cable Modem With My Network Provider-Now Online On My PC-Attempted-Login-To-Modem, Using Default Username and Password-Says-Default-Username-and/or-Password-Not-Valid-HELP!

  • November 16, 2025
  • 1 reply
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1.) Just Provisioned S33v2 Cable Modem With My Network Provider, Cox

2.) Now Online On My PC

3.) Attempted-Login-To-Modem, Using Default Username and Password

4.) Error-Message-Entering-Default-Username-and/or-Password-Cannot-Login-to-Modem-192.168.100.1

5.) Error-Message: “username or password error, pls check them again”

 

Help!

 

Thanks and best,

 

Guenther Bedoo

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1 reply

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To log in to the interface, first try using ‘admin’ as the username and ‘password’ as the password. If that does not work, use the last eight digits of the modem’s serial number as the password.

For detailed instructions, please refer to the link below, which provides the steps to log in to the interface

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/S33-Web-Manager-Access