Thanks for taking the time to reply with your suggestion. Unfortunately, as I said in my OP, the app fails to find the modem. Even when I try to reach with the IP, it just times out. I know I had succeeded in the past. And that’s why I’m perplexed by the reset button, not doing a hard reset. Which I’m willing to do rather than waste peoples time. If only I could figure out how it’s done.
I just tried using Edge, Firefox, and Safari, on top of Chrome. Still no joy.
I got it. I wasn’t holding the reset button long enough. 10 seconds or until the LED flashes. Good to go.
glad to hear you got it resolved!