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Years ago, when I set up my S33, I turned the LED off. Now I want it back on. I was mistaken that a hard reset would do that. I'm kind of surprised that it didn't.

I downloaded and installed the web manager. No joy there because the app can't find the modem (?!?).

So... What's the trick?

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/S33-Turn-Off-the-LED-Light/?l=en_US&fs=RelatedArticle


Thanks for taking the time to reply with your suggestion. Unfortunately, as I said in my OP, the app fails to find the modem. Even when I try to reach with the IP, it just times out. I know I had succeeded in the past. And that’s why I’m perplexed by the reset button, not doing a hard reset. Which I’m willing to do rather than waste peoples time. If only I could figure out how it’s done.


I just tried using Edge, Firefox, and Safari, on top of Chrome. Still no joy.


I got it. I wasn’t holding the reset button long enough. 10 seconds or until the LED flashes. Good to go.


glad to hear you got it resolved!