I can't seem to use 2 devices with this modem s33. On second device it asks for Ip address, prefix length, then gateway address. Xfinity says they don't have it. Does anyone know how I can get the gateway address? Or do I have to wait until Monday morning to contact arris cs.
Solved
need gateway address
Best answer by SURFboard Moderator
S33 is the cable modem, and you can use only one port at the same time since both ethernet ports are activated with the same IP address.
I would suggest connecting the router with this modem to access the Wi-Fi with multiple devices
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