
My Arris S33v2 stopped working and has a white light in the front. What does a white light indicate? Seen meaning for other colored lights but not white
My Arris S33v2 stopped working and has a white light in the front. What does a white light indicate? Seen meaning for other colored lights but not white
Best answer by SURFboard Moderator
We understand that you’re S33 is not working let's try doing a “Factory Reset” on the modem and after the “Factory Reset” please check the light status of the S33 with and without co-axial cable.
The LED light status needs to be “Solid Blue”
Please follow the below link for the “Factory Reset”
http://arris.force.com/consumers/articles/General_FAQs/S33-Factory-Reset
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