my modem keeps overheating and shutting down. It gets so hot you can’t touch it. I have no way of going online to upgrade the firmware to maybe fix this issue. I’m afraid of a fire, but I can’t go without Internet so I keep letting it cool down andresetting it . It will lasts for a day and it does the same thing I let it cool down and reset it again This is been going on since I bought this, but I can’t afford to go out and buy another one so I’ve been dealing with it
Answer
over heating modem s34
- The Many
Best answer by SURFboard Moderator
If your modem feels too hot to touch, please disconnect it from the power outlet immediately as a safety precaution.
For further assistance, we recommend contacting technical support through www.arris.com/consumersupport.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
If your modem feels too hot to touch, please disconnect it from the power outlet immediately as a safety precaution.
For further assistance, we recommend contacting technical support through www.arris.com/consumersupport.
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