I just want to say I have an ARRIS (S33) that I purchased in June 2023.
It broke in April 2025, still under warranty
But I couldn’t find any way to contact you people at Arris and life moved on and now that Cox has jacked my bill sky high for modem rental I remember that I hadn’t figured out how to contact youo (BECAUSE YOU MAKE IT VERY DIFFICULT) and the warranty has expired
This is not good customer service.
Could you please provide more details about what exactly happened with the modem?
Understanding the specific issue will help us assist you more effectively.
If you require technical assistance, we recommend reaching out to our support team. You can do so by visiting: www.arris.com/consumersupport
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