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I just bought an S33. Originally it was kinda working but not correctly. So I started messing with it. Now all the channels say locked. All the upstream and down stream. I talked to spectrum last night and they said everything was working correctly on there end. How do I fix it?

To understand the issue better could you please elaborate the issue 

Are you facing no internet issue or intermittent connection issue or slow speed on S33 modem?

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