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s33 comcast not interbet

  • 17 October 2023
  • 1 reply
  • 143 views

Hello all. 
I recently purchased an s33 to replace comcast modem.

using the surfboard app and Xfinity app, I was able to get the s33 modem connected, blue light and the Xfinity app showed it. 
 

I didn’t have internet though.

so it got me thinking, I need a router. 
I pulled out an old Cisco router I have, connected port FE0/1 and set it for “ip addres dhcp”, it won’t obtain an ip.

 

after hours of frustration, I connected the Comcast modem back up, Cisco router obtained an ip from it.

 

what am I doing wrong? Missing?

 

thanks. 

If you connect your PC directly to the S33 via ethernet, reboot the S33, does your PC have internet connectivity? It should. You only need a router if you need to support multiple devices.

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