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If you are looking for any kind of technical assistance for your flaky connection on the S33, you can follow the steps in the link below:
http://arris.force.com/consumers/articles/General_FAQs/S33-Troubleshooting-Internet-Connection
In case , you need further assistance you can reach out to Arris technical support by clicking the link below:
https://arris.my.salesforce-sites.com/consumers
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